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 CR  :  Happy Customers

What our Customers say about Cradle Rock?
 
Thank you so much I really appreciate sending this out so fast.
Your website is dangerous ! So many cute things to buy :)
Thanks again Lauren
Hello Julie, I bought from you for the first time 2 weeks ago, I was just wanting to say thank you soooo much, I am really happy with the items I purchased and the incredible range you have, I will definately be spending a whole lot more money at your store once my baby boy is over 3 months and he needs more clothing and spoiling. I just wanted to let you know that I also never write to online or anywhere where I have purchased from saying how happy I am, but I really love your website, so thank you so much! Charlotte 
 
 
Hi Julie, thank you for your email! Will be back soon to order more things for my boys. Your store is my favourite on the internet, lovely service and great products. Your store really does rock!!
Thanks again
Tracey
 
Hi, Not a problem...and i just to say that i love the site - I dont have kids but I always need presents - it ROCKS..have given details to people in the office etc. I work in marketing and have a lot of exposure to this sort of thing - some of the best product ranges i have seen in this country. Cheers Claire
 
Wow thank you Fi! Such quick awesome service yet again, I really appreciate it :D Cheers Rebecca
 
Thank you! I am in India and your site made my day! (and made my gift giving life a whole lot easier). Much appreciated. Cait
 
Thanks Julie,
your website is great and love the product selection. I hope it is all going well for you. Will spread the word. Kirstin
 
Hi Julie and Fi
Thankyou again for such fantastic service, loved everything. My sister had twin boys yesterday and I cant wait to give her the tops and pirate dolls.  
Kind Regards, Tracey 

 
Hi Julie, Just wanted to say a huge thank you! Beautiful products, excellent value and super-speedy delivery…2 days to the west…almost unheard of!!! Thanks once again and looking forward to many more fab Cradle Rock purchases.
Kind Regards Anita
 
Hi Julie,  
Wow - that was quick!!!  Just received my parcel and I love everything.  Thank you for such great service. Katie
 
Hi Julie ! Thanks so much for the yummy Rock Your Baby tartan skirt and Pearl necklace tee :) Ava just loves it ( so do I ) and has it on now. I am as usual very impressed by your amazing service and superfast post especially as we live in rural Victoria. Thanks again for the great shopping ! Toni   
 
Dear Julie,
I just wanted to say thankyou for your wonderful service. I love the products you sell. I received my purchases today, they are gorgeous and the delivery time was amazing. I look foward to doing business with you again. Kind regards Jody 
 
Many thanks for all the hard work getting it to me so fast. It arrived today while I was at work, and someone was home, so I have the parcel already.
I will let any of my friends who want to buy cute stuff for their kids know that you have an exceptional team and are very professional.
 
Thanks again, and I hope you have a great weekend. Kara

 
Thanks Julie They arrived today and are as cute as they looked on your website!!Cheers, Sarah
 
Thanks Julie, Have deposited your money today. Thanks for a great website and great service! Cat

Hi Julie, Thanks so much for your wonderful customer service. I received the goods this morning and am very satisfied. Now that I know that you exist, I will definately order more things from you, including Xmas, birthday & new baby presents. I will also let my friends & family know about cradle rock. Kind Regards Paris

Thanks so much Julie, it actually arrived here on Thursday!  I could not believe how fast it was and I LOVE it.  It is a Mamas and Papas doll for my daughter's first Christmas and I keep getting it from its hiding spot and giving it a big squeeze, it's absolutely gorgeous!
Thanks again, I will definitely use you again, very impressed!
Kind Regards Brooke 
 
Dear Julie,
The dresses I ordered arrived today, and I am completely delighted. They look even better in person than on the website, and my daughter loves them. Thank you so much. From Rebecca
 
Thankyou Julie for such fabulous service, I have my blanket and pink dog already!!!!!I will tell lots of people about your business. Elizabeth
 
Thanks Julie,
I'll order one tonight. I've said it before, but I'll say it again I absolutely adore your online store. Thanks for scoping the coolest toys & the most gorgeous clothes
Madeline 
 
Hi Julie, I think it's just as important to give positive feedback and just wanted to let you know what a wonderful experience it was to shop with you.  Amazing, product, wonderful, friendly and fast service, and beautifully wrapped and presented items.  It is apparent that you take a lot of pride in your business, and I will be recommending to everyone I know.  Thankyou so much, will be shopping with you again and again!!  
 
 Hi Julie,
 Thanks so much for all goodies I received for little ones for Christmas, I just love your website and the huge price range, everything I ordered is of such great quality, and will be perfect gifts, much nicer than what is available in major department stores. 
I can't believe how quickly you got it altogether too!!!  Now I just have to hide everything until the big day!!  
Thanks, Jodi.
Thanks so much Julie - you are a star!
 
Hi Fiona/Julie, I received the dress and top today…they are gorgeous and many thanks for the speedy service…my daughter loved her new outfits. Cheers Olympia
 
hello julie,
just to let you know i have received my goodies this morning and i am absolutely delighted with them! WOW!  that was super fast! thank you very much.
chrisanah
  
Morning Julie,
Thanks so much for your WONDERFUL service - I really appreciate it. Amanda
 
Thank you Julie! The little shirt is adorable and the service from your online store has been absolutely fantastic. I'm planning my next order! 
Thanks again, Vivian 
 
Can I just say you're an absolute pleasure to deal with. Have a good night, Jess
 
THANK YOU THANK YOU!!!
 
I really mean it, you have been nothing but helpful and polite throughout this situation (even though it was my fault). I really think you have gone above and beyond to help me and I will be telling people. It's definitely a no fuss returns policy!!!  You have great stock so we'll be in touch. Kind regards Laura
  

Hi Julie,

Thank you for the great customer service.  I received my parcel yesterday and I love the items. I'll definitely be shopping with you again soon. Kind Regards, Jasmin 

 
Hi Julie,
This last week I have purchased from four online children's sites( I have become slightly addicted since my first shop about three weeks ago which was at your site) and you offer the best customer service by a mile. You reply promptly to email queries and send follow up emails to orders which none of the others do. Besides having a tempting range of products, I am encouraged to keep shopping with you because of your fabulous service. my thanks to you. Libby
 

Hi Julie,

Thank you for the great customer service.  I received my parcel yesterday and I love the items. I'll definitely be shopping with you again soon.

Kind Regards, Jasmin

 
WOW!that was fast- it took much longer for me to make my selection.
thanks very much, diena
 
Thanks so much Julie! I love your website. Kind Regards Fiona
 
Thanks Julie,
Received the package this morning.
Ill be recommending you to all my friends. Thanks for the FANTASTIC service.
Ill be back soon. Poppy
 
Thanks Julie
Arrived yesterday, fantastic surprise to get it so fast.  Excellent service.
Jan
 
thank you for this upate but i already have it!!!! you guys are the bst, its the third time i've ordered off you guys and its been fantastic every time. thanks heaps, from one very happy customer, aaliyah
 
Thank you, have received our order today - all the items are lovely. Thanks for the great service and fast postage. Cheers Linda
 
Thanks so much for all your help and kind assistance!! It has been a pleasure dealing with you and your Company! (A friend refered me, saying how great you were!)
Thanks again Julie!!
Monica
 
Julie, I felt like a kid this morning when I was waiting in anticipation for the delivery to arrive. I was so excited to open the order as the bike is for my daughter Audrey's 2nd birthday in a couple of weeks time. I can't wait to put it together and will send you a photo of her on it when she uses it. It feels so exciting receiving your mail. I love your products as I like to get items that are different , great quality & stand out from the crowd, your range is just that! Thanks Again Sharon 
 
Thank you so much, I am sooo excited about your website. It's like an Enid Blyton book come to life! I'm Looking forward to our order arriving. Thanks again, Ros
 
Julie - the rocker arrived safely today and we are very pleased with it. Thank you so much for the speedy turnaround, very impressed! Regards Zoe
 
Hi Julie
Thanks you so much for the order it arrived this morning to work!! That was so great my friend had a baby girl yesterday and I found you on a Google search and was planning on visiting her today without a present but now I have the present which is fantastic!
I have passed your details around work with a high recommendation and the ladies here are already looking at your site.
Thanks so much… I will be using you again soon!!!!
Kelly
 
Hi Julie
Thanks for your email.
As always, a pleasure doing business with you!
Neroli
 
Hi Julie, Parcel arrives today! Great turnaround - thanks for the fast service
regards Louise
 
Thanks Julie:) This is why I continually shop with you - too easy!!
Have a good day!! Rebecca
 
Hi Julie,
 
I just wanted to drop you a quick note to say how impressed  I am with your site after stumbling across it via this month's Real Living magazine. You have such a fantastic range of brands and products all in the one place! I have often bought these brands in shops where only one or two items of the line were stocked and it is fantastic to be able to browse a more comprehensive variety of each line. I will definitely be a loyal customer. Thanks!
 
Julie, You're a legend! Thanks
 
Hi Julie
Just to let you know my parcel arrived this morning. Thank you so much for a smooth transaction. I LOVE my purchases. The Lucky Uma tee is just divine, the spice rack is so cute and such a bargain and the kitty purses will make great gifts (I'll fill them with girlie goodies!!!). Your website is fabulous and I love the labels you stock. I look forward to many more purchases with Cradle Rock. Have a great day! Anita
Thanks Julie.  I received it the next day.  Must say I am very impressed by the prompt delivery and I love the skirt.  Thanks again. Colette

 
Hi Julie
Just writing to thank you for your excellent service with my order - I really appreciated your phone call to let me know that the beanie I ordered was out of stock, and as it turns out the one I chose instead is absolutely perfect. Also, the parcel arrived very quickly, and I absolutely love everything I bought. Thanks very much, and I'll certainly order from you again. Best, Jade
 
Wow Julie, That was fast received this morning. Extremely Happy with the Dedication and personal service Cradle Rock. Provides will definatley be a returning customer as you have made my life so much easier. Thanks Heaps Tracey
 
Julie, My blankets arrived this morning and I wanted to say thank you.  They're gorgeous!
I'll be referring Cradle Rock on where I can. All the best.
Regards,
Rebecca
 
Hi, Just wanted to leave you some feedback on your site!
I think it's fantastic and all the clothing is so lovely and unique! I will definetly be buying from you in the future as I absolutely love most of the items. :)
Anyway, just wanted to let you know that I love your site and will be reccomending it to other mums. 
 
Thanks Julie, I received my radio flyer – thanks!  I also wanted to tell you what a fabulous website you have and your turnaround time is absolutely fantastic, I will be recommending this site to ALL my friends!! Sally
 
Hi Julie
I just wanted to let you know that I am absolutely rapt with my purchase and the wonderful service that you provide! Thank-you!!
Marissa
 
Hi Julie, you have lovely new stuff! thx Silvia
 
Hi Julie
Parcels just arrived. Beautiful products again - thank you. 
Kind regards Rebecca

Thanks Julie, You are always so fantastic with your service. I can't wait for the new purchases! Love the new label. Cheers Alison.

Hi julie, 
Thanks for the quick feedback and we're very happy with the outcome and looking forward to the mail. We'll keep an eye on your website and all the awesome products you sell for the future! Cheers, jitske
 
wow now that's service! Corinne 
 
Many thanks in anticipation – and many thanks for having such a wonderful website, with such efficient processing and postage (I’m a repeat buyer and I was amazed at the speedy delivery last time). Cheers Adrienne

Will be shopping again, thanks for the fast service. Regards Bec

Thanks Julie. Have received the parcel and all looks fantastic. Great service. Thanks! Wendy

Hi Julie
The order arrived today.  Willow will love it!  You give exceptional customer service thankyou. Cheers Lisa
 
 
Thanks, Julie. It was so great to find you stocked them - we'd tried to order through Blik directly, but they insist on charging shipping using UPS and it was going to be a truly ridiculous price. The website looks great, some really awesome stock.

Cheers
Erin
 
Dear Julie,
 
Just a quick email to say how impressed I have been by the 'cradle rock experience'. My items arrived in the mail pronto and they are of a supreme quality. Thank you very much.
 
Regards, Bec.
 
received this on friday! all pieces are very cool! thank you for sending it so quickly Kind regards Sam xx
 
Julie,
Many thanks, I am very excited to receive and will certainly be ordering again. Kind Regards, Ida
Hi,
 
I love all your new stuff, best baby present website ! well done!
 
Hi Julie

Just got my gorgeous purchases, thank you so much, first time I have ever used Cradlerock and will definitely be using (and telling all my friends) again!

Thanks for such a great service, Paula

Hi Julie.
I received the parcel today and thank you for the extra, you are too kind, Millie is playing right now with them!
I`ll have a look today @ cradlerock and send you an order through. YEAH MORE SHOPPING
Enjoy the Weekend
Thank you again
Nerida and Millie

Hi Julie

Thanks – received the parcel this morning (very prompt!) which was good thing as the little monster hat was a replacement, as my son broke the buckle on one we were lent!

Many thanks, Kate

Hi Julie,

Just letting you know that our package arrived this morning and we're delighted with the contents! The Crocodile Creek puzzles are just fantastic. Thanks for making sure it reached us before Easter - much appreciated.

Hope you have a lovely Easter.

Cheers, Suzette

Hi Julie,

I received my gorgeous goodies yesterday...thanks so much again for the fast postage.

Thanks again, Terri 

Hi Julie,
littlehorn skirt and top are just beautiful and the little bag is sooooooo cute, thanks heaps, Tracey. 

 
I've got to say the presentation was fantastic, and the card was hand written too, Mum & baby loved it and I'll be sure to spread the Cradle Rock word. Foti
 

I've used CradleRock several times over the past year for gifts, from newborns through to pre-schoolers, locally, interstate and internationally.

In every instance, the parents have enthused about the quality and style of the hampers; and I often see the colorful gifts in use when friends send photos, or under their prams when they visit. Thanks, Julie and team!

I had a knock on my door at 8.45am this morning by the toll man to find that the toy clock I had ordered for my son had arrived. Pretty impressive considering I only ordered the day before at 7.15pm and you are in Melbourne and I am in Adelaide. Now that's quick.
 
 
Just wanted to let you know I recieved my dvd's thank you. Love the packaging and the great re usable bag that it comes in. It will come in handy for swimming lessons, library books and of course the market shopping. My friends want to know where they can get one. I told them go to cradle rock and you will get one for FREE when you buy something on line. Expect a few emails. Thanks Jodie, Potts Point NSW
 
We recently ordered a gift box for one of the girls who had a baby from our mothers group. Thank you so much for your help with it on the phone. You made one up to suit our needs and she loved it especially the chocolate. Now I will have to have a baby so our mothers group can give one to me. We have a few more babies born this year so we'll be back. Sam
 
Thanks for your prompt delivery, it's always a worry when you are ordering from the UK, you have a great product and my sister, Amanda was thrilled with the t-shirts and other goodies I ordered. Helen - London UK
 
Your Gift Boxes are divine, the packaging is amazing and it was the best gift I received. I have put the gift box in the nursery to store my nappies and your card is on my fridge. I will definately be using Cradle Rock when I need to buy a baby gift.
Shirli, Surrey Hills NSW
 
I have used Cradle Rock a number of times now, both for my company and personally. You never fail me, always delivering a fabulous custom made gift box without the stress of shopping around. You're like my own personal assistant. Thanks Julie.
 
Julie you never let me down. I have been ordering gifts from you for over 1 year now and when I moved  to the US you are still there when I do the may day call or email. You always choose a gift to suit the style of the parents and every one of them have loved it. Keep it up. Tom USA
 


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